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I basically got told over the phone that they don't even check them.They told me over the phone, in a very singsong voice, that OKC has no phone support of any kind, and so I asked if there was any way to reach them, I was told no." In other words, if you choose to sign up with OKCupid and something goes wrong, don't expect any help from their customer service team.After trying the feature, one editor at PCMag admits: A significant number of complaints found on review sites like or Consumer Affairs make it clear that, for these members at least, the matches are less than magical.
If you're looking to get more attention on OKCupid, however, paid subscriptions are available.If you catch her inside, she is likely reading poetry, painting, or eating loads of dark chocolate. This is exactly what the folks at OKCupid are banking on.Since its founding in 2003, the dating site has grown to a relatively small but enthusiastic 1.8 million members--a small fraction of the memberships on sites like e Harmony or and a tiny drop in the bucket compared to Plenty Of Fish, which boasts upward of 80 million members.The vast majority of OKCupid reviews and complaints tell of members-some new and some long-time members, some free and some paying-trying to log into their profiles, only to receive what seems like a typical "our-site-is-currently-down" message, as described in this complaint: "When I attempt to log in to my account, I get a message stating that 'we are having technical difficulties, please try back later,' which from what I understand from reading complaint forums regarding their site, is their way of saying 'your account has been deleted.'" Out of the dozens of reviews and complaints I read, I would estimate 80 percent of them mirrored this same scenario, but none of them hinted as to why. When members get a paid subscription with OKCupid, they are also, in the fine print, signing up to have their subscription automatically renewed at the end of the subscription period and have money taken out of their bank account or credit card.
Many former members speculate that this is all part of a plot by Inter Active Corp, which owns both OKCupid and Match.com, to drive more members to Match, which costs much more. For example, if you signed up for a three-month subscription with OKCupid, at the end of that three months you would see a charge on your bank account for another three-month subscription.And there's more at stake here than tests that make you feel like you need to disinfect yourself afterwards.